This Privacy Policy explains what personal information jili9 collects from players in the Philippines, how we use and protect it, and what rights you have over your own data. We are committed to handling your information responsibly and transparently at every step. Our practices comply with applicable Philippine data protection laws, including the Data Privacy Act of 2012. We encourage you to read this policy carefully so you understand exactly how your data is managed. If you have any questions, our support team is always available to help.
A clear breakdown of the data we gather, how it is used, and the choices available to you as a jili9 player.
When you register for a jili9 account, we collect your name, date of birth, email address, mobile number, and preferred payment details. This information is required to verify your identity, process deposits and withdrawals in Philippine pesos, and keep your account secure. We may also ask for a government-issued ID to comply with Philippine anti-money laundering regulations. You are always informed at the point of collection exactly why each piece of data is needed. We only ask for what is strictly necessary to deliver a safe and compliant gaming experience.
As you use the platform, we automatically record information such as your device type, browser, IP address, pages visited, games played, and session duration. This data helps us improve platform performance, personalise your experience, and detect unusual activity that could indicate fraud or unauthorised access. We do not use this data to build advertising profiles or sell it to third-party marketers. Activity logs are retained only for as long as necessary to fulfil their purpose or meet legal obligations. You can request a summary of your activity data at any time by contacting our support team.
All deposit and withdrawal transactions on jili9 are recorded to maintain accurate financial records and comply with Philippine regulatory requirements. Payment details such as e-wallet account references or bank identifiers are stored in encrypted form and are never shared with unauthorised parties. We use reputable payment processors who are themselves bound by strict data security standards. Transaction records may be reviewed by our compliance team if there is a need to investigate a dispute or suspicious activity. Your financial data is treated with the highest level of care and is never used for any purpose beyond processing your transactions and meeting legal obligations.
If you contact our support team or respond to a survey, we retain a record of that communication to help us resolve your query and improve our service. We may send you account-related notifications such as deposit confirmations, security alerts, or updates to these policies — these are essential and cannot be opted out of. Promotional messages, such as information about new games or bonus offers, are only sent if you have given your consent. You can update your communication preferences at any time from your account settings. We respect your inbox and will never send unsolicited marketing messages to players who have not opted in.
jili9 does not sell your personal information to third parties under any circumstances. We may share data with trusted service providers — such as payment processors, identity verification partners, and cloud hosting providers — solely to operate the platform on your behalf. All third-party partners are contractually required to handle your data in accordance with applicable Philippine data protection laws. We may also disclose information to regulatory authorities or law enforcement agencies when required by law or to protect the integrity of the platform. Any such disclosure is made only to the extent strictly necessary and is documented internally.
As a player based in the Philippines, you have the right to access, correct, or request deletion of the personal data we hold about you. You may also request that we restrict how we process your data or object to certain types of processing, such as direct marketing. To exercise any of these rights, simply contact our support team with your request and we will respond within a reasonable timeframe. We will never penalise you for exercising your data rights, and your account will not be affected by making such a request. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
We apply industry-standard security measures to protect your personal information from unauthorised access, loss, or misuse. All data transmitted between your device and the jili9 platform is encrypted using TLS protocols, ensuring that your details cannot be intercepted in transit. Our servers are hosted in secure data centres with restricted physical and digital access controls. We conduct regular internal reviews of our data handling practices to identify and address any potential vulnerabilities before they can be exploited. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities promptly and in accordance with our legal obligations.
We also apply the principle of data minimisation — meaning we only collect and retain information that is genuinely needed for the purposes described in this policy. Data that is no longer required is securely deleted or anonymised. Our staff who handle personal data are trained in data protection best practices and are bound by confidentiality obligations. Access to personal data within our organisation is restricted on a need-to-know basis, so only the team members who require it to do their jobs can view it. These layered controls work together to give you confidence that your information is in safe hands when you play on jili9.
Last reviewed: 2025. This Privacy Policy may be updated from time to time to reflect changes in our practices or applicable law. We will post the revised version on this page with an updated effective date. For any questions, visit our FAQ page or reach out to our support team at [email protected].
jili9 uses cookies and similar technologies to ensure the platform functions correctly and to improve your experience as a player. Essential cookies are required for core features such as keeping you logged in, remembering your language preference, and maintaining session security. These cannot be disabled without affecting the functionality of the platform. We do not use cookies to track your browsing activity across other websites or to serve you targeted advertisements on third-party platforms. All cookie data is processed in accordance with this Privacy Policy and applicable Philippine regulations.
In addition to essential cookies, we may use analytical cookies to understand how players navigate the platform so we can make improvements. These analytical cookies collect aggregated, anonymised data and do not identify you personally. You can manage your cookie preferences through your browser settings at any time. Disabling non-essential cookies will not prevent you from accessing your account or playing games on jili9. We review our use of cookies regularly to ensure we are only using what is necessary and proportionate.
Required for login sessions, security tokens, and core platform functionality. Always active.
Aggregated, anonymised data used to improve navigation and platform performance. Optional.
We do not use advertising or cross-site tracking cookies. Your browsing stays private.
We retain your personal data only for as long as it is needed to fulfil the purposes for which it was collected, or as required by Philippine law. Account information is kept for the duration of your active membership and for a defined period after account closure to meet regulatory and audit requirements. Financial transaction records are retained for the minimum period mandated by Philippine financial regulations. Once the applicable retention period has expired, your data is securely deleted or irreversibly anonymised so it can no longer be linked back to you. We maintain a formal data retention schedule that is reviewed annually to ensure it remains aligned with current legal requirements.
If you request deletion of your account and personal data, we will process your request promptly and confirm once the deletion has been completed. In some cases, we may be legally required to retain certain records even after an account closure request — for example, transaction logs needed for anti-money laundering compliance. Where this applies, we will inform you clearly of what data must be retained and for how long. Data that is retained for legal reasons is stored securely and is not used for any other purpose. We treat every deletion request seriously and handle it with the same care as any other data rights request.
Your privacy is protected every time you log in to jili9. Create your free account today and enjoy sports betting, slots, and casino-style entertainment — all on mobile, all in Philippine pesos.